I wrote this in my very first blog, so I just wanted any new people reading my blogs to know these really important things:
I HAVE FOUND THIS TO BE TRUE:
The Representatives I have spoken with (sales and customer service) are real people doing thier jobs and when you are Friendly and Respectful - That goes a long way. I have been very fortunate with the customer service I have received so far. Even when things don't go perfectly, they seem to really WANT to work with you to make you happy. I have read many reviews about some of the same companies I have already mentioned and the reviews have not been good..especially when talking about the "horrible" customer service - but so far, I haven't had that particular problem!
5*****STARS for all of the GREAT People on the other end of that phone!! Your companies should be extremely PROUD OF YOU - because YOU make THEM look GOOD!!! So any of the companies I have mentioned and am still trying out - say "Thank YOU" to the very loyal people who tirelessly answer those phones and REPRESENT!!!!
(I just had to say that :) GREAT JOB!
THIS IS BIGGGG!!!!! PAY CLOSE ATTENTION:
DON'T ORDER ONLINE - CALL THEM!!
I have also found out that with some of the more expensive kits, TALK to the agents who take your order. I was able to get 40% off one kit (V4L) and 20% off another (Eversmoke) when I called and let them know that I just want to TRY the cig "not marry it" just kidding (I didn't actually say those words, but you get the idea) It does really work, because if you try them and really love A Particular Brand - You WILL be loyal to thier brand for a Very long time. You can also work out lower pricing for refills and other things they have to offer. BE NICE and talk to them like a friend and that usually does the trick. Be personable and even if you call when you're really angry (like I did with one brand) I DO NOT Recommend you do that, but sometimes it just happens, make sure to apologize to the rep. you are speaking with - It's NOT thier fault that the e-cig didn't live up to your expectations.
Wednesday, May 30, 2012
Friday, May 25, 2012
HUMAN KINDNESS IS A GREAT THING :) I was Beginning to think It was Gone
THIS HAS BEEN ONE CRAZY DAY! BUT IN A VERY GREAT WAY!!
I need to start by telling you I am a skeptic, I don't trust in people generally (especially Companies or otherwise - BIG BROTHER and all that) and I find much disappointment everywhere and very little else.
TODAY might be the beginning of a change, not a BIG one but I was honestly touched today with the amount of HUMAN KINDNESS that I have found.
I called two major companies: one to ask for a credit on my account from QVC that was 60 days past my purchase date - AND THEY CREDITED ME WITH NO QUESTION!!
Then I emailed and subsequently called customer service at EVERSMOKE regarding LOST Electronic Cigarette batteries, which I did not think they would ever cover (they usually charge to replace the batteries) no matter what. There is a great story about this, but I will say that after explaining my situation (not even in great detail) the customer service rep. I spoke with (Big shout out to A... THANKS) she just blew my mind. This company is extremely loyal to their customers. They DID replace the batteries and just left me floored - It has been a very hard week or so and my brains just weren't running at even 1/2 capacity at times, which is why I lost two batteries in that very short amount of time. She and her supervisor/s were just soooo great to me about this that I actually cried on the phone with her and thanked her for helping me with this one little issue (TO THEM), but a HUGE Issue to me. They just gave me such a surge of the GOOD SIDE OF HUMAN NATURE, I am starting to think the world isn't as harsh as I thought.
THANKS TO BOTH OF THESE COMPANIES FOR THE A++ CUSTOMER SERVICE!!!
You Made My Day
Donna
HAPPY MEMORIAL DAY WEEKEND TO ALLLLLL - TAKE A BREATH AND RELAX!!
I need to start by telling you I am a skeptic, I don't trust in people generally (especially Companies or otherwise - BIG BROTHER and all that) and I find much disappointment everywhere and very little else.
TODAY might be the beginning of a change, not a BIG one but I was honestly touched today with the amount of HUMAN KINDNESS that I have found.
I called two major companies: one to ask for a credit on my account from QVC that was 60 days past my purchase date - AND THEY CREDITED ME WITH NO QUESTION!!
Then I emailed and subsequently called customer service at EVERSMOKE regarding LOST Electronic Cigarette batteries, which I did not think they would ever cover (they usually charge to replace the batteries) no matter what. There is a great story about this, but I will say that after explaining my situation (not even in great detail) the customer service rep. I spoke with (Big shout out to A... THANKS) she just blew my mind. This company is extremely loyal to their customers. They DID replace the batteries and just left me floored - It has been a very hard week or so and my brains just weren't running at even 1/2 capacity at times, which is why I lost two batteries in that very short amount of time. She and her supervisor/s were just soooo great to me about this that I actually cried on the phone with her and thanked her for helping me with this one little issue (TO THEM), but a HUGE Issue to me. They just gave me such a surge of the GOOD SIDE OF HUMAN NATURE, I am starting to think the world isn't as harsh as I thought.
THANKS TO BOTH OF THESE COMPANIES FOR THE A++ CUSTOMER SERVICE!!!
You Made My Day
Donna
HAPPY MEMORIAL DAY WEEKEND TO ALLLLLL - TAKE A BREATH AND RELAX!!
Friday, May 11, 2012
Some Final Conclusions.....
To Kim and anyone beginning to make the change to Electronic Cigarettes,
This is just a great way to help yourself and feel better about yourself with the added benefit of better health immediately and I think, no matter which brand you end up with, you WILL see monthly and YEARLY savings. YEAH FOR US :)
I feel I must say this FIRST, no matter what they claim, none of the ones I have tried actually last as long as they say!! Remember this as a guideline.
Kim, you specifically asked me about the REGAL CIGS. As I have already stated, they are strong. But, if you like to drink on occasion – this would be a good one to have around for that purpose. Most people smoke more when they drink. These cigs, although strong, could actually curb the desire for real cigarettes, just because they ARE stronger and “get the job done”. I might keep these around for parties or when you know you might be drinking and don’t necessarily need the dainty “everyday” flavor you might be used to. I actually spoke to a representative today and went online to find out what offers they have now. When I purchased the starter kit months ago, the kit was free and it cost $4.95 to ship (included battery 5 carts and charger), the cost now is $89.95 for the starter kit. Now even to just to get 5 carts with a 25% discount is over $30.00 and they DO NOT last as long as they say. Once Again, Just My Opinion. They should have kept it real; maybe more people would try it. I wouldn't do it again!
I am no expert nor do I claim to know anything about any brands I have not tried. When you read my blogs, you will be able to see what I have tried and my comments about them. I only have my own experiences to go on. To see what brands I have tried and my own opinions about them, you can read the blogs I have already written on http://dsdshome.blogspot.com/ about what I thought were hits or misses.
Right now I am between two brands that I really like. They are V4L.com (Vapor for Life) and Eversmoke.com (Eversmoke). I will give you my insight to both of them and you can see what you think.
GOOD FOR YOU! I REALLY MEAN IT J IT WILL CHANGE YOUR LIFE AND EVEN THE WAY YOU
FEEL ABOUT YOURSELF AND YOU’RE FAMILY. I
BELIEVE YOU WILL FEEL BETTER IMMEDIATELY, JUST KNOWING YOU HAVE FINALLY TAKEN
THE FIRST STEP TO BETTER HEALTH!
This is just a great way to help yourself and feel better about yourself with the added benefit of better health immediately and I think, no matter which brand you end up with, you WILL see monthly and YEARLY savings. YEAH FOR US :)
I feel I must say this FIRST, no matter what they claim, none of the ones I have tried actually last as long as they say!! Remember this as a guideline.
Kim, you specifically asked me about the REGAL CIGS. As I have already stated, they are strong. But, if you like to drink on occasion – this would be a good one to have around for that purpose. Most people smoke more when they drink. These cigs, although strong, could actually curb the desire for real cigarettes, just because they ARE stronger and “get the job done”. I might keep these around for parties or when you know you might be drinking and don’t necessarily need the dainty “everyday” flavor you might be used to. I actually spoke to a representative today and went online to find out what offers they have now. When I purchased the starter kit months ago, the kit was free and it cost $4.95 to ship (included battery 5 carts and charger), the cost now is $89.95 for the starter kit. Now even to just to get 5 carts with a 25% discount is over $30.00 and they DO NOT last as long as they say. Once Again, Just My Opinion. They should have kept it real; maybe more people would try it. I wouldn't do it again!
I am no expert nor do I claim to know anything about any brands I have not tried. When you read my blogs, you will be able to see what I have tried and my comments about them. I only have my own experiences to go on. To see what brands I have tried and my own opinions about them, you can read the blogs I have already written on http://dsdshome.blogspot.com/ about what I thought were hits or misses.
Right now I am between two brands that I really like. They are V4L.com (Vapor for Life) and Eversmoke.com (Eversmoke). I will give you my insight to both of them and you can see what you think.
I do like both of these brands for a multitude of
reasons. I will try to breakdown what
the pros and cons are of each. I am also
working on trying to get discounts for a “refer a friend” type program with
both companies, so you can get a reduced rate just to try. So, I will follow up very soon to let you in
on what they each have to offer.
STAY TUNED …….
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